Delta Air Lines and United Airlines are facing legal action as passengers have filed a lawsuit alleging that they were misled into purchasing window seats that lacked actual windows. The lawsuit, filed on Tuesday, accuses the airlines of selling tickets with a promise of window views but instead seating passengers next to a solid wall.

The plaintiffs claim they paid additional fees for the window seats, expecting the typical view offered by such seating. However, upon boarding their flights, they were reportedly seated in positions where there was no actual window present. This discrepancy between expectation and reality has prompted legal action against the airlines.

One of the plaintiffs, who chose to remain anonymous, expressed disappointment, stating, “I specifically chose a window seat for the view, but there was no window. It was misleading and not what I paid for.” The lawsuit seeks compensation for the passengers who were allegedly misled by the airlines’ seat offerings.

This legal challenge raises questions about transparency and consumer expectations in the airline industry. While Delta Air Lines and United Airlines have yet to publicly comment on the lawsuit, the case underscores the importance of clear communication between airlines and passengers regarding the services provided, particularly when it comes to premium seating options.

As the legal proceedings unfold, the outcome of this lawsuit could have implications for how airlines market and sell seat assignments to passengers, emphasizing the need for honesty and accuracy in advertising and customer relations within the aviation sector.